Definition: Emotional Intelligence is the ability to sense, understand, and effectively apply the power of emotions. Emotions are a source of energy, information, creativity, trust and connection within ourselves and with those with whom we come into contact.

Why EI is needed
To achieve real behavioural change is difficult. It is easy to rationalise a situation and remain stuck in unhelpful behaviours - even for experienced, mature senior managers. There is a way for managers to acquire skills, which can help them generate the climate for change with others. The starting point is recognition of the need for beneficial change in themselves and the setting about of acquiring the new competencies. "The work you did for us to help them 'look in the mirror' had a dramatic impact in terms of raising their awareness of themselves and how this impacted on the way they did their role".

We have a broad range of EI assessments, which fit different needs and provide appropriate development solutions having seen the results for individuals. We can link these to organisational goals and values and any competency framework.

EI competencies are linked to organisational and individual success.

"I would like to confirm how delighted we were with the work you did for us... The follow up visits we carried out evidenced that, particularly with those who had limited self awareness previously, this approach has really helped them look at themselves differently and identify what they need to focus on. This means we've been able to move on quickly to the formulation of development plans that they own and buy into."
Jackie McWilliam, Regional HR, Halifax